Monthly Archive: February 2011

Eight Simple Steps for Adding Gender to Your Database

Regardless of your gender, if you’re a B2B marketer and not considering it, you are missing a key element in messaging. While 90% of marketers may acknowledge that gender is important, I find only 10 percent of 1:1 marketing campaigns or databases have any data on gender. Here’s a simple deep dive technique to add gender to your database.

Read More

Metaphor 7: The Messaging Summary

Over the last set of posts, I’ve discussed the subtleties of messaging in relation to how we think and how the brain works. I have a strong conviction that most B2B messaging is still stuck in the facts and figures mode, and most companies are trying to use reason and logic alone to persuade prospects to buy their products. As a result, they are missing huge marketing and sales opportunities, especially when positioning for market growth.

Read More

Metaphor 6: The Positive Frame – The Lady or the Leopard

Recent research (O’Keefe & Jensen, 2008) indicates that the negative frame will only take you so far in influencing behavior through messaging. Their research finds that there is a slight positive effect at persuasion for messages that were positively framed. It may be simply that we prefer thinking about the beautiful lady and not the leopard, pleasant thoughts compared to dark thoughts. However, I believe framing in a positive way helps activate the dopamine circuitry in the brain that is associated with positive emotions, happiness and satisfaction.

Read More

Metaphor 5: The World’s Most Powerful Single Word Frame – What Two Year Olds Can Teach Us About Sales and Marketing

What’s a two year-old’s favorite word? It’s “NO!” of course. And why do they use this word? Just to piss us off? How engaging! But that’s exactly why they learn and use the word… to be “engaging”. In a discussion of the way the brain works and metaphorical thinking, this is the single most powerful metaphor we learn to use. Here’s a quick way to improve your odds of engaging.

Read More

Metaphor 4: Step Away From the Taco. Dealing With Negative Frames

I once had a competitor say to a prospect that if they bought from us, we would nickel and dime them to death. Of course this is a lousy way to sell, and I would never advocate disparaging your competition like this. But having been presented with this “negative frame” and hearing it repeatedly in the marketplace, I had to do something.

Read More